Decoration2

1. Service Description

Decoration2 is an interior design and renovation platform that connects users with professional designers, contractors, and decoration services. We provide AI-powered design tools, portfolio management, community forums, and professional consultation services to help users create their dream living spaces.

2. Account Terms

Users must be at least 18 years old to create an account. You are responsible for maintaining account security and all activities under your account. We reserve the right to suspend or terminate accounts that violate our terms or engage in harmful activities.

3. User Responsibilities

Users must: (a) Provide accurate and up-to-date personal information; (b) Comply with all applicable laws and regulations; (c) Respect intellectual property rights; (d) Not post offensive, harmful, or inappropriate content; (e) Use the platform in good faith and not engage in fraudulent activities; (f) Maintain the security of their account credentials.

4. Intellectual Property

All content, trademarks, and intellectual property on our platform are owned by Decoration2 or our licensors. Users retain ownership of content they upload but grant us a license to use, display, and distribute such content through our platform. Users must respect copyright and other intellectual property rights.

5. Privacy and Data Protection

We are committed to protecting your privacy and personal data in accordance with applicable data protection laws. We implement industry-standard security measures, limit data access to authorized personnel only, and provide you with control over your personal information. For detailed information about our data practices, please refer to our complete Privacy Policy.

6. Service Modifications and Termination

We reserve the right to modify, suspend, or discontinue any part of our services at any time with reasonable notice. We may update these terms periodically, and continued use of our services constitutes acceptance of any changes. We will notify users of significant changes through email or platform notifications.

7. Limitation of Liability

Our services are provided 'as is' without warranties. We are not liable for indirect damages, loss of profits, or consequential damages. Our total liability is limited to the amount paid by you for our services in the 12 months preceding the claim.

8. Dispute Resolution

Any disputes will be resolved through binding arbitration in accordance with local arbitration rules. Users waive the right to participate in class-action lawsuits. We encourage users to contact us first to resolve any issues amicably.

9. Governing Law

These terms are governed by the laws of the jurisdiction where our company is incorporated. Any legal proceedings must be brought in the appropriate courts of that jurisdiction.

1. Information We Collect

We collect information you provide directly (account details, profile information, uploaded content), information collected automatically (usage data, device information, cookies), and information from third parties (social media login, payment processors). We only collect information necessary to provide and improve our services.

2. How We Use Your Information

We use your information to: (a) Provide and maintain our services; (b) Process transactions and communications; (c) Personalize your experience; (d) Send important updates and notifications; (e) Improve our platform and develop new features; (f) Ensure security and prevent fraud; (g) Comply with legal obligations.

3. Data Security and Protection

We implement comprehensive security measures including encryption, secure servers, regular security audits, access controls, and staff training. While we strive to protect your data, no method of transmission over the internet is 100% secure. We promptly notify users of any security breaches that may affect their personal information.

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only with: (a) Service providers who help operate our platform; (b) Legal authorities when required by law; (c) Business partners with your explicit consent; (d) In case of business transfer or merger. All third parties are bound by strict confidentiality agreements.

5. Data Retention

We retain your personal information only as long as necessary to provide services, comply with legal obligations, and resolve disputes. Account information is retained for active accounts and up to 7 years after account closure. You may request data deletion at any time, subject to legal retention requirements.

6. Your Privacy Rights

You have the right to: (a) Access and review your personal information; (b) Correct or update inaccurate data; (c) Delete your personal information; (d) Restrict or object to data processing; (e) Data portability; (f) Withdraw consent for optional data processing. Contact us to exercise these rights.

7. Cookies and Tracking

We use cookies and similar technologies to enhance user experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser. Essential cookies are necessary for platform functionality and cannot be disabled.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses and adequacy decisions.

9. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information promptly.

10. Contact Information for Privacy Matters

For privacy-related questions, data requests, or concerns, please contact our Data Protection Officer at [email protected] or use our contact form. We will respond to your inquiries within 30 days.

11. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes through email or platform notifications. Continued use of our services after changes constitutes acceptance of the updated policy.